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Nothing
is more powerful than a live
training event because it completely
focuses on what is being said.
This is what ‘Triambke Contact
Plus
Center’ provides with. With
its i n-house
team, ‘Triambke
CPC’ aims at being
persistent partner in long term
people skills training and
development. ‘Triambke
CPC’ covers training
related to enormous activities
ranging from customer services,
customer care-lines, direct sales,
technical support, telephone
research, to emergency call
handling. The trainee learns the art
of dealing with customers – a skill
that can be valued to the service
business. It offers specialized
training courses that furnish
trainees for a profitable and
challenging career in the fast
growing IT-enabled service industry.
This training course also benefits
candidates seeking a career in
service industries such as
insurance, claims, processing,
healthcare sector and banking.
In today's 24x7x365 World, our
matchless service will be a virtual
extension to the capabilities of the
people. One of the issues in the BPO
sector in India today is the quality
of call centre professionals and
their ability to provide quality
service to the end-customer at the
other end of the line.
‘Triambke CPC’ fills the
gap in these areas for the Call
Center professionals.
Open
seminars offer the opportunity for
individuals and small groups to
experience the benefits of a dynamic
training environment.
The training program at
‘Triambke CPC’ brings
together the expertise in
world-class training with emphasis
on value-based business & work
ethics, English competency, and
customer relationship. Each module
at
‘Triambke CPC’ is
designed keeping in mind
active participation of the trainees
in role plays, quick skill drills,
and extreme care is taken to adapt
them to challenging environment of
Customer Driven Service.
The
training Centers, with outstanding
facilities provide call centre
training to executives,
professionals and students who want
to make a career in the Call Center
industry in India.
‘Triambke
CPC’
provides world-class training using
resourceful methods that help the
students learn from basics. With our
unique combination of experienced
professionals, market knowledge
backed by our strategic agreements,
we understand the current
requirements of the Call Center
sector and groom the students
accordingly. The training is
provided by the best people in the
industry combined with open
discussion between participants in
an environment that
facilitates a peer learning process.
Moreover,
with 100
per cent placement guarantee,
the training program is a big
success, besides being a model for
the world to follow.
Our
services include the full gamut of:
*Voice
and Accent Training
*Personality
Development
*Customer
Relationship Management
*Process
Training (banking, insurance,
software, hardware, etc.)
*Corporate
Training for executive
*Effective
Communication Skills
*Telemarketing
Skills
Our
Aim:
According
to a study, Business Process
Outsourcing (BPO) has involved the
masses and has become the fastest
growing industry in India. This
influence had been limited to the
larger cities till recently, but now
global companies are breaking these
boundaries and looking for talent in
smaller ‘Tier-2’ cities. The
next step would be to take the BPO
operations to the ‘real’ India,
i.e., to the rural parts of India.
Our
aim is to establish
‘Triambke
Contact Plus Centers’
in all Metros, Cities,
Sub-cities & rural hubs to take
the benefits of this potential/
growth in the Industry to every nook
& corner of our vast country.
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